Frequently asked questions

Once your quote is accepted and your creative meets spec, most campaigns can be scheduled within a few business days. If your artwork needs adjustments, we'll tell you exactly what to fix.

Static ads: JPEG or PNG at 1920×1080 (landscape). Video ads: MP4 (H.264) at 1920×1080, typically 10–30 seconds. Screens play silently in most venues, so your ad should communicate without sound.

Our network software logs playback on every screen. You receive confirmation that your campaign ran on the screens and schedule agreed in your quote.

Campaign lengths are flexible — from short promotional runs to ongoing monthly placements. Longer commitments get better weekly rates. Specific terms are set out in your service agreement before anything goes live.

Yes. One of the main advantages of digital signage is that creative can be swapped without reprinting anything. Send updated creative that meets spec and we'll rotate it in.

Yes. Every ad is reviewed before airing, and we decline content that isn't appropriate for the venues hosting our screens. If we can't run your ad, we'll tell you why.

We're actively adding venues. Hosting costs you nothing: we install and maintain the hardware, and your venue shares in the ad revenue. Use the request form and mention you're interested in hosting.

Our core service is placement and playback, not design. If you don't have creative, tell us what you're promoting and we'll advise on specs or point you toward simple, low-cost options for producing one.